As an element of its role, the Network Manager performs a billing function on behalf of the Department of Commerce. This function encompasses the following:

• Collection of individual radio usage details for the current month
• Preparation and issuing of monthly Billing Invoices on behalf of the Department of Commerce to each Agency
• Reporting to the Department of Commerce of Agency payments
• Follow-up of overdue accounts

All bill payments should be completed in the following way. Please note that the Westpac Bank Account detailed below belongs to the NSW Government, Department of Commerce, not to the Network Manager (Motorola).

Please note that when paying via direct credit, it is necessary to include your bill Invoice Reference Number, otherwise it will not be possible to identify and allocate your payment to your Agency.

If you have any billing or invoice enquiries please contact GRN Accounts on 1800 679 476.

Invoices and Billing Reports Online

Billing Invoices and Billing Reports are also now available online, these can be obtained from within the secure section of this site. Invoices are reports are placed in their respective month’s folder, within your Agency’s folder. Tariff information and an explanation of charges is also available within the Tariff folder.

Network Reports Online

As per the GRNS Contract, the Network Manager is required to make available to all users a monthly Network Report.

This report will be available online within the secure section of this site.  The NOCC is also able to produce a variety of "one off" reports on request, depending upon Agency requirements. Charges will apply, according to the complexity of the report/s, the requestor will be advised before the report is produced.

Please contact the NSW GRN Helpdesk on 1800 679 476 with your requirements.